Testimonial

  • 9 + 9 =

Fast, efficient and trustworthy. We would definitely use them again.

Nancy B. |

Came to my house to fix an HVAC problem which turned out to be an electrical problem. Anton did not charge me for his time and gave me recommendations as to my next step to fix the problem. Highly recommend.

Tom G. |

Hector and Anton are awesome professionals. Originally called just to evaluate the efficiency of our heating system. We have oil heat and there aren't that many pros in our area to hire. Hector came to the home and spent time explaining everything in detail of what would be included in his service. He also took the time ( was here for about an hour) to answer and figure out some other questions I had. Mind you this was free of charge for the initial inspection. He recommended a thorough cleaning and inspection. He was not pushy or try to "sell" me on anything. When I called about a month later to hire while hector was unable to do the job that day his colleague and partner Anton provided the same level of service and experienced with hector. He walked me through everything he did and gave a detailed recommendation for next steps. I was blown away by his attention to detail and patience. Additionally asking Anton about pricing for needed upgrades he was patient enough to discuss options. We have a central AC unit that can be used as a furnace. He took the time to inspect and explain what needed to be done and potential pricing for such a job. Outstanding professionals. Would without a doubt recommend VIP. Certainly recommend to anyone with oil heat and other Hvac concerns.

Gregory T. |

V.I.P. was extremely professional and knowledgeable. We needed a new furnace and Hector came in a very timely manner to give an estimate. He had the best price and was able to convert from oil to gas. He explained in detail the process and came the next day with his partner Anton at the exact time he said he would be here. They worked extremely hard through the evening until everything was complete. They were very neat and everything was cleaned upped and taken away. I would highly recommend V.I.P. to anyone!! . through the evening until everything was complete.

Nancy S. |

These guys were great. Came in an emergency within hours of my request. Came on time and were extremely professional. Appreciate their work and will definitely use them again should the need arise.

Xavier H. |

v.I.p hvac are the best. I bought my house 2 years ago I have so many other boiler services and after they left I'll still have the same problem but after I got the VIP they're the best I've been using my heater love it. Thanx V.I.P.

Helen N. |

Did my research, and ended up hiring VIP. Hector and Anton were very responsive to all my questions. They provided me a good price and excellent quality work. I would highly recommend VIP for your HVAC needs.

Mike S. |

Highly Recommended. Schedule V.I.P. for a free consultation to check our heating system. Hector came and check our both furnace, thermostat etc. He did all the tests that none of the big-name companies did. Out of 3 visited before, and were asking a lot more than V.I.P. He spends more than an hour explaining everything. Very grateful when he replies to more questions through messaging when we did not pay anything or signed the contract yet. Very professional and helpful. Thank you, V.I.P.

Payal S. |

Anton and Hector are real professionals in their craft. Hector call me 1st thing after booking my appointment to get a better idea of the situation. Anton arrived immediately started troubleshooting the problem and addressed it due to the faulty gas regulator on my furnace. He went to his supplier and found a replacement and installed and got us working heat. After few hours I notice the same issue creep up again, so I called Anton he said he had an idea of what could it be and he would be at my house 1st thing in the morning with Hector to do deeper dive into the cause. Next Morning both Gentlemen arrived on time and started troubleshooting after half hour Hector found it to be faulty compression fitting and corrected it. Test it for about an hour to confirm it was that and what do you know its fixed. I highly suggest these gentlemen as they are customer focus and take the time to explain and ensure things are fixed correctly vs. a working bandaid.

Frankie G. |

V.I.P. diagnosed and repaired my furnace very efficiently and answered all of my questions about the repair. I had other questions about my furnace and piping which Hector explained very clearly. I highly recommend V.I.P. and I would use them again should the need ever arise.

Gene C. |

These guys were awesome professionals. Called, came, did the repair, problem solved. Satisfied customer.

Judith F. |

They explained everything to me, they were quick and I am very happy with the work they did.

Alex W. |

They were honest and efficient and know a lot of information about the problem with my central air conditioning repair. I would 100% recommend them and surely use them again in the future.

Marlon C. |

Did a great job, answered everything I asked!

William P. |

A pleasure to have them do work for me, they are neat and take all your concerns seriously no matter how small or large the concern will be my first call when I need work done again.

Mike T. |

The guys from VIP were great from start to finish. Hector was prompt with our appointment. He was very informative regarding my situation but never pressured me into anything. Anton took the time to explain everything to me before they started the project. When they left it was like they were never there. Everything was cleaned up and left spotless. You can tell these guys take pride in their work. I would highly recommend VIP HVAC.

Sherif Z. |

Hector from VIP HVAC is very knowledgeable and explained everything in detail about what the possible problems our AC system could have over the phone. He was very accommodative to our request to look at our AC as soon as possible since our tenant has guest coming from overseas. He came at the appointment time promptly and examined the AC system carefully and he was able to pinpoint reason why the AC won't start. He found that there was a hidden breaker switch was off and he did not even charge for the AC service visit! I was really pleasantly surprised! I felt Hector is very honest and reliable and I would not hesitate to recommend VIP HVAC to my friends and family or anyone who need air conditioning service. Thank you so much Hector!

Harry Q. |

When I called VIP HVAC, LLC , Hector answered the phone right away and sometimes he called me back pretty quick. Hector and Anton explained to me about the furnace and answered all my questions patiently and professionally. I am very happy that I chose VIP-HVAC to replace/install my furnace. I highly recommend VIP-HVAC.

William T. |

Very thorough. They were on time. Very personable and did quality work.

Jennifer W. |

V.I.P. HVAC were excellent: prompt - actually earlier than requested, above expectations on the work quality, and friendly. They ensured that my heating system met all requirements and wrote a detailed receipt which I needed for the close of our house. I highly recommend VIP HVAC.

Kathleen K. |

The guys are prompt, knowledgeable and take the time to explain everything. I highly recommended VIP HVAC.

Jennifer A. |

The technician came through the middle of the night because of my emergency. He was very knowledgeable and stayed until he fixed my central air unit. I was amazed.

Victor G. |

They were great. It was a wonderful experience. Knowledgeable, affordable and flexible with their time. They came at 7:00 am. I would recommend them to everyone with any HVAC problem.

Whitney F. |

Hector, who is co-owner of VIP HVAC, was able to assess my AC issue promptly. He showed up on time and was very friendly. Hector was knowledgeable, did a thorough inspection and then patiently explained the intricacies of his findings. Together, we explored potential solutions. He was forthcoming about estimated costs, which seem to be significantly less than competitors with the same -- if not better -- standards. Not once did I feel pressured as often happens with other service providers. He clearly cares about what he does and wants his company to maintain its reputation as trustworthy. Would recommend this company without hesitation. I feel comfortable that we now have a go to HVAC professional who can be counted on.

Shannon B. |

VIP HVAC impressed me during their initial meeting to discuss my project which involved removing a very old (25+ years) 4 ton Carrier condenser and relocating a new one (4 ton Goodman seer 13) about 25 feet away. Due to the age of my old system which used the old R22 refrigerant, new coils inside would be required and the associated new line set plumbing would need to be run. Company owners Anton and Hector conduct themselves professionally and were extremely forthcoming with information in regards to educating their client (me). Being a very technical guy I really appreciated their willingness to let me watch the entire process and explain any technical questions I had. From explaining the nitty gritty of HVAC operational concepts to specifics about pulling a vacuum and the tools required, to how every part of the system works, the main takeaway for anyone reading this review is that they are very transparent and I never felt at any time that they were hiding anything. This biggest problem most people have with ANY hired help/contractors is when you feel like the vendor is overcharging by leveraging the client's ignorance of the process, whether you are talking about Car mechanics, general contractors, HVAC, or whatever. Seeing and understanding what really goes into the HVAC project, labor and knowledge/experience-wise and accounting for the cost of materials (the condenser, coils, and all the other "small" things like pvc plumbing, copper, condensation pump, caulking etc, made me really appreciate the price quoted to me. In talking to Anton and Hector, asking questions and watching them work I can confidently say that they take pride in their work and are not motivated by selling you a service contract or up sell you on things you might not need. In fact, during our initial meeting Anton had quoted me for a new Furnace, (he actually gave me 4 quote variations to account for my future upgrade plans) but then during the installation of the interior coils that install above the furnace, he told me that he took a look at the furnace exchanges while they had the old ducting removed and he felt they were in good condition so I really did not need a new furnace anytime soon. Now as technical of a guy that I am , I really have no idea what a good or bad condition exchange looks like, but I am sure there are plenty of other less ethical companies out there who could easily take that opportunity to up sell the client on a new furnace or whatnot. The day of my installation was heavy rain in the morning and evening with extremely uncomfortable humidity all through the day. VIP HVAC completed the job without complaint and on time even with a slightly later start due to the weather (10:30am instead of the planned 9am). In regards to pricing with VIP HVAC, not only were they the most professional , transparent and trustworthy of the 4 companies (3 from Home Advisor, 1 from my own independent sourcing) but they happen to be the most affordable. I highly recommend to anyone that they at least meet with these guys and then make your own decision. I would be really surprised if anyone has a bad experience with VIP HVAC.

Kim L. |

They got the job done quicker then anticipated. Came in on budget. Much less expensive then the other HVAC people that I had contacted. Friendly and knowledgeable

Robert |

I had the guys come replace my a/c unit that was over 20 years old. They came and gave me an accurate assessment of my unit and suggested that it was time to replace to get the most efficient use as the unit I had wasn't blowing air efficiently. They came to assess on a Wednesday and finished the work on that Friday. They were very professional and kept my new condo clean. I couldn't ask for better work! You couldn't tell they were there besides my a/c working to great potential. These are my go to guys and will suggest them to anyone needing any kind of hvac work.

Tracy B. |

I highly recommend them. They explained things well.

Anonymous |

Very professional....they called to confirm appt and day of appt called to let us know time they would arrive....friendly and courteous

Herbert M. |

These guys were great. Came in an emergency within hours of my request. Came on time and were extremely professional. Appreciate their work and will definitely use them again should the need arise.

Xavier H. |

v.I.p hvac are the best. I bought my house 2 years ago I have so many other boiler services and after they left I'll still have the same problem but after I got the VIP they're the best I've been using my heater love it. Thanx V.I.P.

Helen N. |

Very knowledgeable, friendly, and reliable. Highly recommended.

Vladislav D. |